WebAsyst and Shop-Script forums / WebAsyst FILES

Simon122 · 2011-06-27 17:40

i have uploaded a 5 mp (1.91 mb) image and a 8 mp (3.07 mb) image

Neither of these images are showing a thumbnail in IE or Firefox

I also did a test where i uploaded the same file -
1st version - full size (3.4 mb) - no thumbnail
2nd version - reduced image size (135 kb) - Thumbnail visible

Are there any setting to change this so all the thumbnails can be visible?

Simon

rat · 2011-06-28 06:04

Try to increase the values of max_execution_time and memory_limit parameters in PHP configuration. Read the exact error messages which should be appearing in the web server logs when you try to upload large image files when no thumbnails are visible.

Simon122 · 2011-06-28 13:47

where are the web server logs?

Simon122 · 2011-06-28 13:57

server logs on host panel say no error

Simon122 · 2011-06-28 14:03

no error on the errors.log under kernel

Simon122 · 2011-06-28 14:10

URL: XXXXX/published/DD/html/ajax/file_upload.php
exception 'Exception' with message 'Error creating thumbnail: Not enough memory for this size of file. Refer to your system administrator to increase Memory Limit parameter on your server' in /XXXXXX/kernel/functions.php:7731
Stack trace:
#0 /XXXXXX/kernel/includes/pear/PEAR.php(914): handlePEARError(Object(PEAR_Error))
#1 /XXXXX/kernel/includes/pear/PEAR.php(577): PEAR_Error->PEAR_Error('handlePEARError', Object(PEAR_Error))
#2 /XXXXXX/kernel/functions.php(7534): PEAR::raiseError('Error creating ...', 1000, 16, 'handlePEARError', NULL)
#3 /XXXXXX/published/DD/dd_dbfunctions_cmn.php(255): makeThumbnail()
#4 /XXXXXX/published/DD/html/ajax/file_upload.php(92): dd_addFiles('Error creating ...', 1000)
#5 {main}

I have 64 mb ram on the server

Simon122 · 2011-06-28 14:19

safe mode = Off
memory_limit = 64M
max_execution_time = 30
max_input_time = 60
post_max_size = 64M
upload_max_filesize = 64M
enable_dl = Off

rat · 2011-06-29 01:52

Simon122 wrote:
where are the web server logs?

Web server logs are located in a special directory on your server. E.g., on Ubuntu Linux they reside in /var/log/apache2.

Simon122 · 2011-07-13 15:33

any ideas
Re: WebAsyst FILES - Thumbnail not showing on some jpg images

URL: XXXXX/published/DD/html/ajax/file_upload.php
exception 'Exception' with message 'Error creating thumbnail: Not enough memory for this size of file. Refer to your system administrator to increase Memory Limit parameter on your server' in /XXXXXX/kernel/functions.php:7731
Stack trace:
#0 /XXXXXX/kernel/includes/pear/PEAR.php(914): handlePEARError(Object(PEAR_Error))
#1 /XXXXX/kernel/includes/pear/PEAR.php(577): PEAR_Error->PEAR_Error('handlePEARError', Object(PEAR_Error))
#2 /XXXXXX/kernel/functions.php(7534): PEAR::raiseError('Error creating ...', 1000, 16, 'handlePEARError', NULL)
#3 /XXXXXX/published/DD/dd_dbfunctions_cmn.php(255): makeThumbnail()
#4 /XXXXXX/published/DD/html/ajax/file_upload.php(92): dd_addFiles('Error creating ...', 1000)
#5 {main}

I have 64 mb ram on the server

rat · 2011-07-14 01:22

You must have too little RAM available for thumbnail generation for large image files. 64 MB may be not enough.

#1 2011-06-27 17:40

WebAsyst FILES - Thumbnail not showing on some jpg images

#2 2011-06-28 06:04

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#3 2011-06-28 13:47

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#4 2011-06-28 13:57

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#5 2011-06-28 14:03

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#6 2011-06-28 14:10

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#7 2011-06-28 14:19

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#8 2011-06-29 01:52

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

Simon122 wrote:

#9 2011-07-13 15:33

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

#10 2011-07-14 01:22

Re: WebAsyst FILES - Thumbnail not showing on some jpg images

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