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I just installed Shop-Script but when I tried to login for the first time, I get the following error -
Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /home/itgadget/public_html/system/updates/update278.php on line 23
Warning: mysql_fetch_assoc(): supplied argument is not a valid MySQL result resource in /home/itgadget/public_html/system/updates/update286.php on line 164
Fatal error: Uncaught exception 'MySQLException' with message 'Query Error Query: SELECT U.U_ID, U.U_PASSWORD, U.U_STATUS, C.* FROM WBS_USER U LEFT JOIN CONTACT C ON U.C_ID = C.C_ID WHERE U_ID = 'ADMINISTRATOR' Error: 1146 Message: Table 'itgadget_shop.WBS_USER' doesn't exist' in /home/itgadget/public_html/system/lib/model/DbModel.class.php:97 Stack trace: #0 /home/itgadget/public_html/system/lib/model/DbModel.class.php(164): DbModel->run('SELECT U.U_ID, ...', false) #1 /home/itgadget/public_html/system/lib/model/DbStatement.class.php(209): DbModel->query('SELECT U.U_ID, ...') #2 /home/itgadget/public_html/system/lib/model/Users.model.php(23): DbStatement->query(Array) #3 /home/itgadget/public_html/system/lib/entity/User.class.php(129): UsersModel->get('ADMINISTRATOR') #4 /home/itgadget/public_html/system/packages/wbs/Wbs.php(189): User::getInfo('ADMINISTRATOR') #5 /home/itgadget/public_html/system/init.php(81): Wbs::loadCurrentUser() #6 /home/itgadget/public_html/published/index.php(3) in /home/itgadget/public_html/system/lib/model/DbModel.class.php on line 97
There was no problem during installation. What am I doing wrong?
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I checked the Installer Diagnostics and saw some folders and several database tables missing. How can I fix this problem?
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I created those missing folders so I got rid of those errors. But database? How can I create them along with the correct number of fields?
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I've solved the problem. First I login to the Installer as ADMINSTRATOR and delete both MySQL and Database link. Then I dropped all the partially created tables in the my database and rerun install.php.
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