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#1 2011-02-27 12:19
- goingpostal
- Member
USPS Rate Calculator
I got an e-mail from USPS telling me I need to get hooked up to their new API ("RateV4"). They included a link to their technical info (www.usps.com/webtools/technical.htm) but I didn't find it very helpful. I'm diving back into it now to see if the answer pops out, but I wondered if anyone else has already done the steps and can offer any info?
Thanks!
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#2 2011-04-22 14:41
- yarnheaven
- Member
Re: USPS Rate Calculator
Goingpostal,
Were you able to find the upgrade information regarding the "Rate V4"?
Struggling with the same issue, any info you may have would be helpful.
Thanks
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#3 2012-01-01 22:42
- goingpostal
- Member
Re: USPS Rate Calculator
I e-mailed support directly and they sent me a replacement file for published/SC/html/scripts/modules/shipping/class.uspsshipppingmodule.php
Easy change, once I had the file. I suggest if you still need it, that you contact support and have them provide it.
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#4 2012-04-02 14:48
- ersilia1
- Member
Re: USPS Rate Calculator
I need help getting the API fix for the USPS Rate V4. How do I get this ? Support does not respond and my cart will no longer calculate proper postage.
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#5 2012-04-03 02:21
- rat
- Administrator
Re: USPS Rate Calculator
ersilia1 wrote:
Support does not respond
Have you received no response at all? There must be at least an auto-response saying that your query has been registered in the system.
Be careful what you wish for — you might get it.
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#6 2012-04-03 07:57
- ersilia1
- Member
Re: USPS Rate Calculator
they said I am not a registered customer with my email address. I have Shop Script Premium from 4 years ago and I think I used an email address I deleted long ago from my personal ISP. I know use my web site email and run it through gmail. What am I going to do ? Doesn't anyone have the file fix ? I'm screwed as a business owner now. I wish I could SPEAK to someone , which I know I did years ago. Is there a # I can call ? I am desperate !
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#7 2012-04-03 08:45
- rat
- Administrator
Re: USPS Rate Calculator
ersilia1, if you have ANY written evidence of that purchase made 4 years ago (e.g. invoice, email notification saved in your email client, transaction record in your PayPal account, etc.), I suggest that you send anything you can find to the support team to help them identify you as a registered customer. That way you might restore access to your Customer Center account at https://my.webasyst.net/ if you cannot log in there.
Be careful what you wish for — you might get it.
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